Are you hesitant about your size?

Please send us an e-mail with your measurements, we will be happy to help you find the right size.

How should I wash CARTELL clothing?

Go check the washinglabel on the inside of the clothing and read it carefully.

For any question, please contact us by e-mail.

What if you ordered the wrong size?

‚ÄčIf you would like to return your order, please send us first an e-mail at

You can return an item to us within 14 days after receiving the order. Returning something to us is on your own expense. We will either exchange the item(s) and send it to you for free or refund the money. Both the returned item(s) and the packaging must be in unused and new condition, if the product packaging is damaged we will charge a fee of at least 15% of the value of the merchandise. After we received your return the exchange item or refund will be processed within 10 working days.